FAQs about ABHA: Your Doubts Clarified

Frequently Asked Questions (FAQs) About ABHA
 

Q.1 What is Ayushman Bharat Health Account (ABHA)?
 

Ans. Ayushman Bharat Health Account or ABHA ID is an account number that is used to link all health records of a person. This digital ID is available to all Indian citizens and it intends to create an ecosystem that promotes digitisation of healthcare. ABHA acts as a centralised database for storing people's medical histories and records.
 

Q.2 What are the eligibility criteria to apply for ABHA?
 

Ans. All Indian citizens are eligible to apply for ABHA. ABHA ID creates a unique healthcare identification of a person. This ID works conveniently across various hospitals and healthcare providers.
 

Q.3 What is the registration fee to create an ABHA ID?
 

Ans. The registration and creation of an ABHA ID card is entirely free and there are no costs associated with it. You can easily register for your ABHA ID with your mobile number or computer with an active internet connection.
 

Q.4 What are the documents required for the registration of an ABHA card?
 

Ans. Applying for an ABHA card is simple and you only require:

• Aadhaar card
• Driving licence (if available)
• Mobile phone number linked to your Aadhaar card
   

Q.5 How to create an ABHA ID online via the government website?
 

Ans. Creating an ABHA ID online is simple. Just follow the below-mentioned steps:

• Go to the official ABHA website or the ABHA mobile app
• Select ‘Create ABHA Number’
• Input your Aadhaar or driving licence number
• Confirm your mobile number
• Enter the OTP received on your registered number to verify it
• Provide a username for your ABHA address
• Proceed to set up your health locker
• Receive your ABHA along with a QR code
   

Q.6 What are the benefits of ABHA?
 

Ans. The major benefits of ABHA include:

• Unique & Trustable Identify: ABHA creates a unique identity for Indian citizens across different healthcare providers within the healthcare ecosystem.
• Unified Benefits: From public healthcare programmes to insurance schemes, ABHA links everything to a citizen’s unique 14-digit identification number.
• Hassle-free Access: ABHA provides convenient and quick access to health records with just a click
• PHR Sign Up: With ABHA you can seamlessly sign up for PHR (Personal Health Records)
   

Q.7 Can health records be shared with doctors or health facilities without the permission of the ABHA ID owner?
 

Ans. No, that is not allowed. Only the ABHA ID user can share their records with other doctors/hospitals using various digital health systems after giving their consent.
 

Q.8 Is ABHA valid outside a government hospital?
 

Ans. Yes, ABHA can easily be used outside a government hospital/program. However, it is up to private hospitals and healthcare providers whether they want to use it or not.
 

Q.9 Are personal health records safe and secure on the ABDM system?
 

Ans. Ayushman Bharat Digital Mission (ABDM) does not store any medical information and these health records are stored by healthcare providers as per their retention policies. ABDM only facilitates secure data exchange on its network after the consent of the patient.
 

Q.10 What is the deactivation process of an ABHA ID?
 

Ans.

• Log in to the official website of ABHA.
• Use your Aadhaar number, mobile number, or driving licence to generate an OTP.
• Click 'Deactivate/Delete Heath ID' under 'My Account'.
• Select 'Continue' to successfully deactivate your ID.
   

Q.11 Can the ABHA card help in finding nearby healthcare facilities?
 

Ans. Yes, the ABHA ID card can help in finding healthcare facilities nearby as it includes a Health Facility Registry (HFR). This registry consists of both public and private health facilities nationwide. With the help of this handy feature, anyone can effortlessly locate nearby hospitals, clinics, and specialised services.
 

Q.12 How can the ABHA card help in checking the credentials of a healthcare provider?
 

Ans. The ABHA card helps in viewing and finding qualified and registered medical professionals who are included in the Healthcare Facility Registry (HPR). Log in using your ABHA ID, go to the HPR, and search for healthcare providers by name or their area of specialisation.
 

Q.13 Can I generate multiple ABHA numbers?
 

Ans. No, you can only have one ABHA number but you can create multiple ABHA addresses linked to a single ABHA number. The ABHA number is similar to a bank account number and the ABHA address is identical to a UPI ID.