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  • Here's a Comprehensive Tool To Plan Your Child's Future

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  • Get Life Cover worth Rs.1 Crore at Rs.21 per day2 – Bajaj Allianz Life Smart Protect Goal

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  • Know the right amount of Insurance you need in just a few steps!

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  • Avail Term Insurance Tax Benefits under Section 80D

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  • Know how to invest money during the covid-19 pandemic!

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Dear Customer, we request you to connect with us in our next business working hours, (Monday to Saturday 24*6) Thank you, Have a great day ahead

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    Customer Service

    At Bajaj Allianz Life Insurance, we are committed to take you closer to your life goals by providing you efficient and timely service. You may reach us through any of the below ways, for your insurance-related queries, needs or life goal solutions.

    Bajaj Allianz Life customer services

    Customer Service

    Life Assist Customer Portal

    A one-stop online customer service portal for all your policy servicing requirements. Whether you want to buy a new life insurance policy to achieve your life goals, pay premium for an existing policy, track your claim application or get an update on your fund performance, receive a fund statement or premium paid certificate, you will find all of it and more on this portal.

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    WhatsApp Services

    Enjoy prompt policy services of your Bajaj Allianz Life Policy on WhatsApp!

    Do everything on WhatsApp including view policy information, track fund value, easy premium payment, download premium receipt & much more, instantly. Just say Hi to 8806727272 to get started.

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    Click to Call

    Get an immediate response to your life insurance-related query on our Click-to-Call page. Enter your phone number, name and policy number (in case of existing customers) to receive a call from our customer care executive.

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    Online Renewal Premium Payment

    Enjoy the convenience of paying your renewal premium payment using several options such as credit/debit card, net banking, e-wallet, UPI or auto-debit facility.

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    Application Tracker

    Here you can track the status of your life insurance applications. All you need is your application or proposer number and date of birth of the life assured.

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    NAV Details

    Visit our NAV Details page to check the historical performance of the fund your money is invested in, which will enable you to get your life goals, done.

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    SMS Services

    Updates on your life insurance policy are just an SMS away. Avail our SMS Service to get quick updates on your life insurance policy-related queries. The glossary will guide you on the relevant keyword for your query / service and our SMS service number.

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    Bajaj Allianz Life Services TAT

    We are committed to provide the highest quality of services in the shortest time span. Find out more about our Turn Around Time (TAT) for various policy-related procedures. 

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    Certificate of Existence (Life Certificate)

    Online option for submission of Certificate of Existence (Life Certificate). Avail our online service to submit Certificate of Existence (Life Certificate) in easy steps and get timely disbursement of annuity pay-out

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    Live Chat with BOING

    Have a query on your investments towards your life goals? Get real-time inputs via BOING, our AI-enabled chatbot, which is available in English, Hindi and other Indian regional languages. BOING will help with a number of tasks including online life insurance premium payment, updating personal details, claims settlement and much more. 

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    e-Insurance Account

    e-Insurance Account or (eIA) is an electronic insurance account opened by a person with an insurance repository wherein the insurance policies of a policyholder are held in an electronic form.

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    Download Policy Related Documents

    Download all your policy and claim related forms

    Online Grievance

    Reach out to us through our online platform for timely and effective redressal of any problem/complaint. You can also track your grievance

    SMS Service

    Dear Customer,

    To get SMS updates on your policy - now you can refer to our glossary of pull sms services from the table:

    GLOSSARY - PULL SMS TABLE!
    No. Service Type Keyword Send To
    1 For Callback for service related queries SUPPORT<space>POLICY NO 8108222251
    2 For Callback for renewal premium payment related queries (From Registered Mobile Number) RENEW<space>POLICY NO
    3 For Branch Address BRANCH<space>PIN CODE
    4 For Callback for Reinvestment related queries (From Registered Mobile Number) REINVESTMAT<space>POLICY NO
    5 For Fund Value of Policy (From Registered Mobile Number) FV<space>POLICY NO
    6 For Account Statement (From Registered Mobile Number) ACCSTMT<space>POLICY NO
    7 To Update Email Address (From Registered Mobile Number) EREG<space>Unique ID*<space>DOB of policyholder in DDMMYYYY<space>email id
    8 For Callback for queries related to fund switching FSWITCH<space>POLICY NO
    9 For IT Certificate (From Registered Mobile Number) TAXCERT<space>POLICY NO
    10 For Claim status CLAIM<space>POLICY NO

    Disclaimer: By using above SMS services kindly note that you would be authorizing to receive call(s) / SMS from Bajaj Allianz Life Insurance Co. Ltd through its representatives on your tele-contact no with respect to the query for which you have requested call back even if it is registered under NCPR/NDNC registry with your telecom operator.

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    SMS Service

    Dear Customer

    To get SMS updates on your policy - now you can refer to our glossary of pull sms services from the table:

    GLOSSARY - PULL SMS TABLE!
    No. Service Type Keyword Send To
    1 For Callback for service related queries SUPPORT<space>POLICY NO 8108222251
    2 For Callback for renewal premium payment related queries (From Registered Mobile Number) RENEW<space>POLICY NO
    3 For Branch Address BRANCH<space>PIN CODE
    4 For Callback for Reinvestment related queries (From Registered Mobile Number) REINVESTMAT<space>POLICY NO
    5 For Fund Value of Policy (From Registered Mobile Number) FV<space>POLICY NO
    6 For Account Statement (From Registered Mobile Number) ACCSTMT<space>POLICY NO
    7 To Update Email Address (From Registered Mobile Number) EREG<space>Unique ID*<space>DOB of policyholder in DDMMYYYY<space>email id
    8 For Callback for queries related to fund switching FSWITCH<space>POLICY NO
    9 For IT Certificate (From Registered Mobile Number) TAXCERT<space>POLICY NO
    10 For Claim status CLAIM<space>POLICY NO

    Disclaimer: By using above SMS services kindly note that you would be authorizing to receive call(s) / SMS from Bajaj Allianz Life Insurance Co. Ltd through its representatives on your tele-contact no with respect to the query for which you have requested call back even if it is registered under NCPR/NDNC registry with your telecom operator.

    NRI Services Helpline

    Calling From Phone Number (Toll Free)
    AUSTRALIA 80037371371
    CANADA
    HONG KONG
    ISRAEL
    MALAYSIA
    NEW ZEALAND
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    THAILAND
    UNITED KINGDOM
    BRUNEI 8014605
    INDONESIA 0018030160202
    JORDAN 080023194
    OMAN 80074363
    TURKEY 00800142030059
    VIETNAM 1800400070
    UNITED STATES 18339680951
    Calling us from INDIA 18002097272
    Rest of the World +912067871700
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