Claim Settlement Ratio of 99.23%~

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Customer Service

At Bajaj Allianz Insurance, your life goals are our priority. Whether you need help with an insurance-related query or want expert guidance for your future, we’re here to assist. You can connect with us through any of the following channels.

Let’s work together to secure your future and achieve your dreams!

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Customer Services
Claim Assistance

Submit your Life Insurance claims effortlessly and benefit from a quick, seamless process designed for your convenience.

Life Assist Customer Portal

A comprehensive online customer service portal for all your policy servicing needs

WhatsApp Services

Manage your Bajaj Allianz Life policy with ease on WhatsApp. Simply message "Hi" to 8806727272 to start using our quick services

Online Renewal Premium Payment

Easy Premium Payments! Renew your policy using a credit/debit card, Net banking, e-wallet, UPI, or Auto-debit - whichever method suits you best.

Application Tracker

Track the status of your Life Insurance application easily! Simply enter your application or proposer number and the life assured's date of birth to get an update on your application's progress.

NAV Details

Take control of your investments! Check our NAV details page for a clear view of your fund's past performance and stay on track to reaching your financial objectives and achieving your life goals.

Certificate of Existence (Life Certificate)

Submit your Life Certificate online for a hassle-free and swift annuity payout experience. Enjoy a quick and easy submission process, followed by timely disbursement of your funds

Live Chat with BOING

Meet BOING, your multilingual AI chatbot assistant! Get real-time support and effortlessly manage your insurance tasks, including payments, updates, and claims, in a language that suits you best

e-Insurance Account

Simplify your Insurance management with an e-Insurance Account (eIA)! This online repository stores all your policies electronically, allowing you to easily access, view, and manage your insurance portfolio in one convenient location

Fraud Awareness Booklet

Protect yourself from Insurance fraud! Our Fraud Awareness Booklet is a comprehensive guide that empowers you with knowledge to identify, prevent, and report fraudulent activities, ensuring a safer and more secure Insurance experience

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