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The coronavirus crisis has brought everyday life to a halt. Nevertheless, even amidst this crisis, Bajaj Allianz Life Insurance is committed to powering through and ensuring that you continue to get seamless and uninterrupted services. Even during the lockdown, you can continue to access our services 24*7 and obtain prompt and timely assistance using Life Assist – Customer Portal. You can even engage with BOING, our chat bot service that offers 24x7 online assistance. In addition to this, we’ve also enabled touch points through WhatsApp, so you can service your policy effortlessly by just sending a ‘Hi’ message to 8806727272. If you need a face to face interaction, you can use i-SERV video calling option on our customer portal or Life Assist mobile app.
Read on to find out more about the current crisis, so you can stay informed about the safety measures you need to adopt. Following that, we’ve also explored how Bajaj Allianz Life Insurance is committed to helping you protect your life goals during the COVID-19 crisis.
What is COVID-19 or Coronavirus?
COVID-19 is an infectious disease that’s caused by the novel coronavirus. The first case was reported in the Wuhan province in China on 31 December, 2019.  Since then, COVID-19 has spread across several countries in the world, including India.
What are the common symptoms of coronavirus disease?  
In the months since the first case was reported, the set of symptoms accompanying COVID-19 have varied among patients. The infectious disease affects various people differently. Generally, most people affected by COVID-19 only display mild or moderate symptoms that do not require any hospitalization
The most common symptoms of the disease are listed below-
- Dry cough
- Fatigue or tiredness
There are also several other less common symptoms of COVID-19. These are listed here -
- A sore throat
- Body aches and pains
- A loss of taste and/or smell
- Diarrhoea and/or other digestive troubles
- Discoloration of fingers and/or toes
- Rashes on the skin
In serious cases of COVID-19, the following symptoms could manifest -
- Shortness of breath
- Difficulty breathing
- Pain in the chest
- Loss of speech or mobility
Older people and patients with other underlying medical problems like high blood pressure, heart disease, or diabetes are more likely to develop serious symptoms.
What should you do if you suffer from these symptoms? 
If you find that you have developed any of the symptoms, the first thing you should do is self-isolate, so you don’t risk passing on the disease to other people in your family. Seek medical help if needed. You can contact your doctor over the phone and enquire about how to proceed. If your symptoms are severe, ensure that you call for emergency services.
It’s also essential to get yourself tested. In the meantime, practice self-care and adopt these methods to alleviate your symptoms.
- Drink fluids and stay hydrated
- Get adequate rest to help you recover faster
- Eat a healthy diet, so your body can fight off the infection
Preventive measures to follow to contain the spread of COVID-19 
In the wake of this global pandemic, it’s also important to stay aware of some coronavirus prevention tips. Preventive measures can help you contain the spread of this disease.
Some of the recommendations made by the World Health Organization are listed here.
1. Wash your hands regularly with soap and water, for a minimum of 20 seconds
2. Avoid touching your face with unclean/unwashed hands
3. Cover your mouth and nose when you sneeze or cough
4. Practice physical distancing
5. Avoid unnecessary travel
6.Stay away from crowded areas.
COVID-19 Life Insurance: How does Bajaj Allianz Life Insurance help protect your life goals?
Bajaj Allianz Life Insurance has always prioritized the health and welfare of the community. Even in the thick of this crisis, we have ensured continued commitment to this cause. To strengthen India’s fight against this crisis, the Bajaj Group contributed Rs. 100 crores to the PM-CARES Fund. In addition to this, the employees of the Bajaj Finserv Group have also contributed Rs. 10.5 crores to the Fund to combat this disease. 
Bajaj Allianz Life Insurance has also established several digital initiatives to help customers like you to access our services seamlessly during the lockdown. Foremost among these initiatives is Life Assist, which is our accessible and user-friendly customer portal. You can avail a number of services through this portal, which is available as a web version as well as a mobile app. 
In case you wish to obtain additional, real-time assistance, you can make use of i-SERV, our video calling facility which is embedded on our customer portal and Life Assist application. Alternatively, you can service your policy through WhatsApp, on 8806727272. In addition to this, we also have BOING, a chat bot that offers 24x7 online assistance. 
COVID-19 insurance plans
At Bajaj Allianz Life Insurance, we offer coverage for deaths caused due to COVID-19 under all our life insurance products. Our term insurance plans offer COVID-19 coverage as well. 
All deaths caused due to COVID-19 or Coronavirus are covered under all the products of Bajaj Allianz Life. Covid-19 hospitalisation expenses will also be covered under Care First/Family Care First*.
Some of our popular life insurance plans that cover COVID-19 claims –
And so on…
We also cover COVID-19 hospitalization expenses under our Care First/Family Care First. Hospitalization costs are only covered under these health insurance plans.  
You can raise a claim on our website, or you can access Life Assist, our customer portal, on the web or through the app. You can also contact us through WhatsApp on 8806727272. 
*Health Insurance policies of Bajaj Allianz Life