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Online vs Offline Term Insurance – A Simple Comparison for Everyone

Choosing the right term insurance can feel confusing, especially with so many options today. One of the decisions people faces is whether to buy a policy online or offline. In this easy guide, we will explain both ways so you can choose what suits you best. Whether you are buying for the first time or helping someone else understand, this guide will make things clear and simple.

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Written ByPalak Bagadia
AboutPalak Bagadia
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Palak Bagadia, Associate – Digital Marketing at Bajaj Allianz Life, with experience spanning content and performance marketing, recruitment, employee engagement in the BFSI industry.
Reviewed ByRituraj Singh
AboutRituraj Singh
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Rituraj Singh,With over 6.5 years of experience in the insurance industry, Rituraj Singh, Manager- Product & Brand Marketing at Bajaj Allianz Life Insurance overlooks new product launches, compliance, and brand projects, leveraging artificial intelligence and technology to enhance outcomes.
Written on: 15th June 2025
Modified on: 18th June 2025
Reading Time: 15 Mins
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What Is the Difference Between buying Term Plan Online and Offline?


Some of the major differences between buying term plans online and offline are as follows –


Online


Offline


You buy the policy online through a computer or a Smartphone


You buy the policy offline either by visiting the branch office or through an insurance agent or broker


You can compare plans instantly at your fingertips and find the right premium for the plan. This helps in saving the premium outgo.


You have to talk to insurance agents or brokers or visit the branch office of different insurance companies. If you are unsure of the benefits, or need more details, you can choose the offline mode.


What is an Online Term Plan?


Online term plans are simple, easy, and convenient for everyone. An online term plan is a life insurance plan you can buy using your mobile phone, laptop, or tablet—without visiting an agent or office.


You just visit the insurance company’s website, check the details, enter your information, and get a quote. If you like the plan, you can buy it then and there.


Buying online also gives you time to read everything in peace. You don’t feel rushed. And since you are doing everything yourself, you know exactly what you are choosing. It is quick, safe, and trusted by many people today.


For anyone who wants a smart, simple, and direct way to protect their family’s financial future, online term insurance can be a very good choice.


Benefits of Online Term Insurance Plans


Purchasing term insurance online is growing in popularity in India, and for good reasons. It has so many straightforward and evident benefits for everyone.


  1. Easy Access


    You can purchase the plan from the comfort of your house through your phone or computer. Moreover, it helps people who live in a small town or village.


  2. Transparent Information


    Everything is written clearly premium amount, policy term, coverage amount, exclusions, and claim process. You can compare and understand what you are buying.


  3. Quick Process


    The form is simple. You fill in your details, upload your documents, make payment subject to communication of proposal approval by Insurer, and you’re done.


  4. Customer Reviews Help


    You can read what other buyers say about the plan. It helps you make better decisions.



Informed Decision Making


When you buy term insurance online, you get time and tools to make an informed decision. This means you can choose wisely based on facts.


Here’s how online platforms help you buy the plans:


  • You can compare easily


    Side-by-side comparisons help you check different plans, features, and costs.


  • You get full plan details


    You can read about everything—like what the plan covers, how long it lasts, and how much money your family will get, similar to offline purchasing.


  • Helpful calculators


    Online tools can suggest how much coverage you need based on your age, income, and number of dependents.


    Buying online means you’re not guessing. You know what you’re choosing—and that makes a big difference.


    Here’s what you can get with online term plans :


  • No Agent Commission


    When you buy offline, a part of your premium may go towards agent fees. Online plans remove the middleman.


  • Better Offers & Discounts


    Sometimes, special discounts are available only for online purchases. These can help reduce your premium even more.


  • Quick Payments


    With the usage of digital platforms, you can quickly make payments and purchase the policy.


  • Transparent Pricing


    You see the exact premium amount before you pay. No hidden costs or last-minute changes.


    While the savings may appear modest initially, they can result in significant cost benefits over the long term, especially if you’re planning for long-term protection.



Time Savings


In today’s busy world, saving time is as important as saving money. One more reason why buying term insurance online is a good idea is that it saves time.


When you buy term insurance online:


  • You don’t have to visit an office or meet an agent. Everything happens on your phone or computer.
  • You can quickly check different plans, read features, and compare prices—all in one place.
  • Instant policy quotes: Just enter your age, income, and cover amount, and the online platform shows your premium instantly. However, you can use the calculator while purchasing the policy offline also.
  • Quick document upload: You can scan and upload your documents in minutes—no printing or courier needed.

Offline Term Insurance Plans


Offline term insurance plans are those you buy by visiting an insurance branch or speaking to an insurance agent in person. This method has been around for a long time and is still preferred by many people, especially those who may not be comfortable using digital platforms.


Here are some key features of offline term plans:


  • Face-to-face interaction: You can talk to an agent who helps you understand the policy details.
  • Help with paperwork: The agent can assist in filling out the form and collecting documents.
  • Better for non-digital users: People who are not used to the internet or mobile apps may find this method easier.
  • Personalized guidance: The agent may suggest plans based on your needs and budget.

While it takes more time than online buying, the offline method can feel more personal and reassuring to some individuals.


Benefits of Offline Term Insurance Plans


Offline term insurance plans also offer their own advantages. These are especially useful for people who prefer in-person help.


Here are some key benefits:


  • Personal Assistance: An agent guides you through the process, making it easier if you’re unsure about the steps.
  • Trust and Comfort: Talking to someone face-to-face can feel reliable for many people.
  • Local Language Support: In some areas, agents explain policies in local languages, making things easier to understand.

Online Vs Offline Term Insurance Purchase – Which One is Suitable?


Choosing between online and offline term insurance depends on what you value most.


Online purchase is great if you want:


  • Quick and easy access
  • Freedom to compare plans yourself

Offline purchase suits you if you prefer:


  • Personal help from an agent
  • Face-to-face discussions
  • Assistance with paperwork

Both ways give you the same insurance protection. It’s about what feels comfortable and convenient for you.


Things to Look for While Purchasing a Term Plan


When buying a term plan, it’s important to check a few key things to make sure you get the best financial protection for your family:


  • Coverage Amount: Choose a sum assured that can cover your family’s expenses and future needs.
  • Policy Term: Make sure the plan lasts long enough, usually until your retirement or when your dependents become independent.
  • Claim Settlement Ratio: This shows how often the insurer pays claims. A higher ratio means more reliable support.
  • Premium Amount: Ensure the premium fits your budget, but don’t compromise on coverage.
  • Additional Benefits: Look for options like critical illness cover or accidental death benefits if you want extra protection.
  • Easy Claim Process: Check if the insurer has a simple and quick claim process.

Looking at these points helps you buy a plan that truly protects your loved ones.


Is It Safe to Buy Term Insurance Online?


When you choose the insurance company’s official website or a trusted and reputed online marketplace, buying term insurance online becomes safe. Such websites have the highest measures of safety and encryption in place which protects your personal and financial data and helps you purchase the policy safely.


So, when buying term insurance online, make sure to buy from trusted and reputed websites which are secured.


Conclusion


Choosing to purchase a term insurance plan is an important move to secure your family's financial future. There are pros and cons to both online purchases and in-person purchases. Some people prefer in-person process. In such a case, they might prefer offline mode. On the other hand, with online purchasing, you can avoid physical visits to the branch. In a nutshell, both options serve the same purpose. You can choose an option that suits you best. Ultimately, whether you wish to use online platforms or have a person assist you doesn't change the fact that you must select a term plan that works for your life and your needs. A good term plan will provide peace of mind and strong support for your loved ones.


FAQs


Is buying term insurance offline easy?


Buying term insurance offline is easy and convenient. It works well for individuals who desire in-person assistance and detailed explanations. Agents can walk you through the process and paperwork, but an offline purchase may take a bit longer.


Is there any difference between the tax benefits you can avail of with online or offline term plans?


There is no difference in tax benefits between online and offline term insurance plans. Both types offer the same tax savings under government rules when you pay premiums or receive benefits.


Should I buy term insurance without comparing policies online vs offline?


It’s better to compare policies before buying term insurance. Comparing helps you find the best plan with good coverage, affordable premiums, and features you need. Buying without comparing may mean missing out on better options or savings.


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*Above illustration is for Bajaj Allianz Life eTouch II - A Non-Linked, Non-Participating, Individual Life Insurance Term Plan (UIN:116N198V01) considering Male aged 25years | Non-Smoker | Policy Term(PT)– 30 years | Premium Payment Term (PPT)– 30 years | Sum Assured opted is Rs.1,00,00,000 | Online Channel | Standard Life | 1st Year Premium is Rs. 5,092. 2nd Year onwards premium Rs. 5,520. Total Premium Rs. 1,65,172 | Medical Rates | Yearly Premium Payment Mode | Death benefit opted is lumpsum payout and monthly instalments (Lumpsum Payout Percentage: 40, Income Payout Percentage: 60). Income payout instalment opted for 40 years | Premium shown above is inclusive of Online Discount only, no other discounts have been considered and exclusive of Goods & Service Tax/ any other applicable tax levied, subject to changes in tax laws, and any extra premium and is for illustrative purpose only. For more details on risk factors, terms and conditions please read sales brochure & policy document (available on www.bajajallianzlife.com) carefully before concluding a sale.

##Tax benefits as per prevailing Section 10(10D) and Section 80C (under old tax regime) of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.Above Tax benefit is calculated considering deduction of Rs. 150,000 and applicable tax rate of 31.20%.

**5% Discount applicable for customer's first individual life insurance policy, applicable only on first year’s premium. 5% Discount for salaried customers, applicable only on first year’s premium. 6% Discount on online purchase is available for regular premium payment and limited premium payment frequency on first year's premium.

$Term Insurance plan bought online directly from Bajaj Allianz Life Insurance has no commissions involved.

^^The Return of Premium means total of all the premiums paid under the base product, excluding any extra premium and taxes, if collected explicitly.

Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116

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I hereby authorize Bajaj Allianz Life Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) or on National Do Not Call Registry (NDNC), any Call made, including via Voice over Internet Protocol & WhatsApp, SMS or WhatsApp messages, in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business

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Disclaimer

Bajaj Allianz Life eTouch- A Non Linked, Non-Participating, Individual Life Insurance Term Plan (UIN: 116N172V04)

*Tax benefits as per prevailing Section 10(10D) and Section 80C of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.Above Tax benefit is calculated considering deduction of Rs. 150,000 and applicable tax rate of 31.20%.

~Individual Death Claim Settlement Ratio for FY 2023-2024

1Premium Holiday has to be selected at inception to avail this benefit and also depends on other policy terms & conditions


Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116


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The views stated in this article are not to be construed as investment advice and readers are suggested to seek independent financial advice before making any investment decisions. For more details on risk factors, terms and conditions please read the sales brochure & policy document (available on www.bajajallianzlife.com) carefully before concluding a sale. Bajaj Allianz Life Insurance Company Ltd., Regd. office Address: Bajaj Allianz House, Airport Road, Yerawada, Pune - 411006, Reg. No.: 116, CIN: U66010PN2001PLC015959, Call us on toll free No.: 1800 209 7272, Mail us: customercare@bajajallianz.co.in

BJAZ-WEB-EC-15660/25

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Disclaimer

*Tax benefits as per prevailing Section 10(10D) and Section 80C of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.

~Individual Death Claim Settlement Ratio for FY 2023-2024

1Premium Holiday has to be selected at inception to avail this benefit and also depends on other policy terms & conditions


Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116

X
Terms & Conditions

I hereby authorize Bajaj Allianz Life Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) or on National Do Not Call Registry (NDNC), any call made, SMS or WhatsApp sent in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business

 

Please refer to BALIC Privacy Policy

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Disclaimer

%%Above illustration is for Bajaj Allianz Life eTouch- A Non Linked, Non-Participating, Individual Life Insurance Term Plan (UIN: 116N172V03) considering Male aged 25 years | Non-Smoker | Policy Term (PT)– 30 years | Premium Payment Term (PPT) – 30 years | Sum Assured opted is Rs. 1,00,00,000 | Online Channel | Standard Life | 1st Year Premium is Rs. 6,238. 2nd Year onwards premium is Rs. 6,659. Total Premium Paid is Rs. 1,99,349 | Medical Rates | Yearly Premium Payment Mode | Death benefit opted is lumpsum payout and monthly installments (Lumpsum Payout Percentage : 45, Income Payout Percentage : 55) | Premium shown above is exclusive of Goods & Service Tax/any other applicable tax levied, subject to changes in tax laws, and any extra premium and is for illustrative purpose only. This is inclusive of all the discounts mentioned above.

##Tax benefits as per prevailing Section 10(10D) and Section 80C of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.Above Tax benefit is calculated considering deduction of Rs. 150,000 and applicable tax rate of 31.20%.

@Term Insurance plan bought online directly from Bajaj Allianz Life Insurance has no commissions involved.

^^The Return of Premium amount is total of all the premiums received, exclusive of extra premium, rider premium and GST & /any other applicable tax levied, subject to changes in tax laws
Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116

X
Disclaimer

Bajaj Allianz Life eTouch- A Non Linked, Non-Participating, Individual Life Insurance Term Plan (UIN: 116N172V04)

*Tax benefits as per prevailing Section 10(10D) and Section 80C of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.Above Tax benefit is calculated considering deduction of Rs. 150,000 and applicable tax rate of 31.20%.

~Individual Death Claim Settlement Ratio for FY 2023-2024

1Premium Holiday has to be selected at inception to avail this benefit and also depends on other policy terms & conditions


Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116


X
Disclaimer

*Above illustration is for Bajaj Allianz Life eTouch II - A Non-Linked, Non-Participating, Individual Life Insurance Term Plan (UIN:116N198V01) considering Male aged 25years | Non-Smoker | Policy Term(PT)– 30 years | Premium Payment Term (PPT)– 30 years | Sum Assured opted is Rs.1,00,00,000 | Online Channel | Standard Life | 1st Year Premium is Rs. 5,092. 2nd Year onwards premium Rs. 5,520. Total Premium Rs. 1,65,172 | Medical Rates | Yearly Premium Payment Mode | Death benefit opted is lumpsum payout and monthly instalments (Lumpsum Payout Percentage: 40, Income Payout Percentage: 60). Income payout instalment opted for 40 years | Premium shown above is inclusive of Online Discount only, no other discounts have been considered and exclusive of Goods & Service Tax/ any other applicable tax levied, subject to changes in tax laws, and any extra premium and is for illustrative purpose only. For more details on risk factors, terms and conditions please read sales brochure & policy document (available on www.bajajallianzlife.com) carefully before concluding a sale.

##Tax benefits as per prevailing Section 10(10D) and Section 80C (under old tax regime) of the Income Tax Act shall apply. You are requested to consult your tax consultant and obtain independent advice for eligibility before claiming any benefit under the policy.Above Tax benefit is calculated considering deduction of Rs. 150,000 and applicable tax rate of 31.20%.

**5% Discount applicable for customer's first individual life insurance policy, applicable only on first year’s premium. 5% Discount for salaried customers, applicable only on first year’s premium. 6% Discount on online purchase is available for regular premium payment and limited premium payment frequency on first year's premium.

$Term Insurance plan bought online directly from Bajaj Allianz Life Insurance has no commissions involved.

^^The Return of Premium means total of all the premiums paid under the base product, excluding any extra premium and taxes, if collected explicitly.

Bajaj Allianz Life Insurance Co. Ltd. | IRDAI Reg. No. 116

X
Terms & Conditions

I hereby authorize Bajaj Allianz Life Insurance Co. Ltd. to call me on the contact number made available by me on the website with a specific request to call back. I further declare that, irrespective of my contact number being registered on National Customer Preference Register (NCPR) or on National Do Not Call Registry (NDNC), any Call made, including via Voice over Internet Protocol & WhatsApp, SMS or WhatsApp messages, in response to my request shall not be construed as an Unsolicited Commercial Communication even though the content of the call may be for the purposes of explaining various insurance products and services or solicitation and procurement of insurance business

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