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A Day in the Life of an ABHA User: How Digital Health is Transforming Healthcare in India

One of the most significant technological advancements in India’s healthcare system is the Ayushman Bharat Health Account (ABHA), a part of the Ayushman Bharat Digital Mission.

ABHA enables Indian citizens to manage their health records digitally and access healthcare services seamlessly.

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If you're wondering how an average day looks for an ABHA user, this article will take you through the daily experience of an individual who benefits from this innovative system. Read Less

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Written ByPalak Bagadia
AboutPalak Bagadia
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Palak Bagadia, Associate – Digital Marketing at Bajaj Allianz Life, with experience spanning content and performance marketing, recruitment, employee engagement in the BFSI industry.
Reviewed ByRituraj Singh
AboutRituraj Singh
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Rituraj Singh,With over 6.5 years of experience in the insurance industry, Rituraj Singh, Manager- Product & Brand Marketing at Bajaj Allianz Life Insurance overlooks new product launches, compliance, and brand projects, leveraging artificial intelligence and technology to enhance outcomes.
Written on: 7th July 2024
Modified on: 7th July 2024
Reading Time: 15 Mins
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What is the ABHA?

 

ABHA is a unique digital ID assigned to every individual in India. This ID links to their health records and provides access to a range of healthcare services, such as booking appointments, receiving consultations, and storing medical information.

Through ABHA, healthcare providers can access a patient’s medical history in real time, enabling better decision-making, personalized care, and improving the overall healthcare experience.

The system also facilitates the seamless transfer of medical records between healthcare providers, making it easier for patients to receive continuous care, especially when visiting different hospitals or clinics. For patients, the main benefits of ABHA include the convenience of accessing their medical history anytime, anywhere, and having a more transparent healthcare journey.

How a Day in the Life of an ABHA User Looks Like

  1. Morning: Starting the Day with Health Insights
    Imagine you are an ABHA user. Your day starts with a quick check of your health status. As you wake up, you can easily access your medical records on your phone or computer. The ABHA system consolidates all your medical history—past treatments, prescriptions, and even vaccination records—into one digital profile.
    You had a routine health check-up two weeks ago, and the test results are available through your ABHA account. You quickly check your blood pressure readings and cholesterol levels, which were part of your recent test. This gives you peace of mind, knowing your health is under control.
    If you had any symptoms or concerns from the night before, you can log into your ABHA profile and schedule an appointment with your doctor, either in-person or via telemedicine. The digital system allows you to choose the available times that fit into your busy schedule. Additionally, you can check for nearby diagnostic centres to book any tests you may need, all through the ABHA app.
  2. Mid-Morning: Booking an Appointment or Consulting a Doctor
    As the day progresses, you realize that you need to consult your doctor about a recurring headache. With ABHA, booking an appointment has never been easier. You open the ABHA app on your phone and navigate to your doctor’s profile. The app displays a list of available slots for consultation. You select a time that works for you, and the appointment is confirmed instantly.
    Since you’ve stored all your medical history in ABHA, you don’t need to worry about carrying old medical files or remembering your previous treatments. When you visit the clinic or have a video consultation, your doctor can access your health data right from the ABHA system. This makes the consultation more efficient, as your doctor doesn’t have to ask for redundant information. If necessary, your doctor may also prescribe medications or request additional tests, all of which will be updated on your ABHA account in real time.
    Moreover, if you need a specialist, you can get referrals easily within the ABHA ecosystem. Your doctor can directly share your medical records with the referred specialist, ensuring smooth continuity of care.
  3. Afternoon: Receiving Treatment and Monitoring Your Health
    By afternoon, you’ve received your prescribed medication and perhaps even had some laboratory tests done. Thanks to ABHA, the process has been smooth. You don’t need to carry paper prescriptions or medical test results; they are all stored in your digital health account. When you go to the pharmacy, you can simply show the prescription details from the ABHA app, and the pharmacist can verify it in real time, ensuring the right medication is dispensed.
    If you had lab tests done, the results are available online and linked directly to your ABHA account. You don’t have to worry about losing paper reports or searching for them weeks later. Your test results are stored digitally and can be shared with your healthcare provider with a single click.
    For chronic conditions like diabetes or hypertension, ABHA helps users monitor their health continuously. Many ABHA users are equipped with digital devices like smartwatches or health trackers that automatically update their health data in the ABHA system. For instance, your blood sugar levels or heart rate can be recorded and accessed by your doctor anytime, helping them to adjust your treatment plan if needed.
  4. Evening: Following Up and Managing Your Health
    As the evening rolls around, you receive a reminder from your ABHA app for your next follow-up consultation. The app sends notifications based on your treatment plan, ensuring that you don’t miss any important appointments or medication doses. You also get a reminder to monitor your blood pressure or take your prescribed medication, improving medication adherence.
    If you have any questions about your treatment or need clarification, you can easily reach out to your doctor through the ABHA app. Many doctors are available for follow-up consultations via video calls, enabling quick answers to any questions without requiring another in-person visit.
    ABHA also allows you to track your health goals. If your doctor has recommended regular exercise or dietary changes, you can log your activities in the app, allowing your doctor to monitor your progress over time. This creates a partnership between you and your healthcare provider, ensuring that both of you are on the same page regarding your health goals.
  5. Night: Accessing Health History and Preparing for the Future
    Before bed, you can revisit your health data stored in ABHA. You can see any updates to your medical records, whether it’s a new prescription, a recent test result, or an update to your ongoing treatment plan. If you need to make any adjustments to your medications or schedule a new consultation, ABHA makes it easy to manage everything in one place.
    The system allows you to keep track of appointments for the future, ensuring that you stay on top of your healthcare needs. Whether it’s a yearly health check-up, a follow-up for a chronic condition, or a specialist consultation, you can schedule everything through ABHA. This eliminates the stress of manual record-keeping or forgetting important health appointments.
     

Conclusion
 

A day in the life of an ABHA user showcases how digital health is revolutionizing healthcare delivery in India. With easy access to health records, simplified appointment booking, and seamless communication with healthcare providers, ABHA ensures that managing one’s health is both efficient and convenient.

As the digital health ecosystem continues to expand, more Indians are likely to experience the benefits of ABHA, making healthcare more accessible, transparent, and patient-centred. For those using ABHA, managing health has become not just a responsibility but an empowered experience.

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