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Grievance Redressal Mechanism
Level 3

Call to Buy Symbol

Call to Buy

1800-209-4040

In case your grievance / complaint is still unresolved or does not meet your expectations, you may directly approach the Insurance Ombudsman for redressal, if the value of the claim is upto 50 lakhs.
Customers may represent the case to Ombudsman for Redressal of grievance subject to meeting the following conditions:

Only if the grievance has been rejected by the insurer or not received any reply within a period of one month from the receipt of the representation or the complainant is not satisfied with the insurer reply.
Within a period of one year from the date of rejection by Insurer or insurer final reply on the representation of the complainant
If it is not simultaneously under any litigation, The complaint should be made in writing duly signed by the complainant or by his legal heirs with complete details of the complaint and the contact information of complainant.

Find your nearest Ombudsman office at http://www.cioins.co.in/ombudsman

You may alternatively register a complaint at Bima Bharosa of the Insurance Regulatory and Development Authority of India (IRDAI)

BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS / FRAUDULENT OFFERS

IRDAI or its officials do not involve in activities like selling insurance policies, announcing bonus or investment of premiums. Public receiving such phone calls are requested to lodge a police complaint.

© Bajaj Allianz Life Insurance Co. Ltd. All Rights Reserved. | IRDAI Reg. No. 116 | An ISO 9001:2015 and ISO 27001:2013 Certified IT Department

CIN: U66010PN2001PLC015959 | Registered Office Address: Bajaj Allianz House, Airport Road, Yerawada, Pune-411006, Maharashtra

Email: customercare@bajajallianz.co.in | Tollfree: 1800 209 7272

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Disclaimer

For more details on risk factors, terms and conditions, please read sales brochure carefully before concluding a sale. The terms and conditions of product/plan as contained in the Policy Document issued by the Company is available on the Web Site. The names of the Company, Products/Plans/funds do not indicate the quality and its future prospects or returns. IN ULIPs, THE INVESTMENT RISK IN THE INVESTMENT PORTFOLIO IS BORNE BY THE POLICYHOLDER. Unlike traditional products, Unit linked insurance products are subject to market risk, which affect the Net Asset Values & the customer shall be responsible for his/her decision. Tax benefits are as per the prevailing Income Tax Laws including the Income Tax Act, 1961 and are subject to change from time to time. Goods and Services Tax will have to be borne by the Policyholder as per applicable rates. All other charges shall be levied in accordance with the terms and conditions of the policy.

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Claim Settlement Ratio of 99.29%^~